If you can answer yes to any of these questions, we can help:
- Stressed and already working every available hour?
- Not a clue where to start?
- New to the brand?
- No staff and/or no time to meet audit requirements?
- Don’t understand the document or requirements?
Success is our only option and
we will do all we can to achieve a Pass
What are Manufacturer Online Portals?
Many vehicle manufacturers are now digitalising their audit processes to online portals for their audit systems. This enables remote audits to be carried out and allows bodyshop staff to manage the requirements and keep track of documents by uploading them directly to the portal with trackable expiry dates and reminders to ensure all year-round compliance.
The portals cover all areas of compliance such as meetings, mandatory tools and equipment, policies and procedures, job packs, calibration, customer feedback and complaints, signage, housekeeping, health & safety, website and social media presence, training, work allocation, courtesy vehicles diagnostic checks, facilities and lighting, parts storage, waste, battery charging facilities, repair authenticity guarantees, paint mixing schemes and marketing to name just a few.
The portals can be remotely audited at any time and some manufacturers have financial implications for non-compliance.
Prince’s can support you with all manufacturer portals namely, Nissan, Mercedes-Benz Cars, BMW/Mini, ITAS, Admiral, Jaguar/Land Rover (JLR), Toyota, VWG Paint & Body Self-Service Portal.
Our consultants work with your staff and maintain your portals on your behalf; assisting you to remain compliant throughout the year.
By using Prince’s, bodyshops remove the associated burdens with achieving portal standards from their productive managers and are able to take pride in the results achieved. Success is our only option and we will do all we can to achieve a pass.
Whether you require a gentle implementation or fire-fighting assistance we support your needs both directly and indirectly.
Our consultants train your staff, streamline and execute robust processes in their simplest forms for ease of implementation to make the audit processes a part of your culture.
We attend site to gather relevant evidence such as photographs and copies of documentation to upload on your behalf. Alternatively, these can be sent to us to upload remotely.
If you have a site audit too, our consultant will attend site in preparation for the manufacturer audit so you and your staff are confident and prepared for all eventualities.
Where possible our consultant will create a shared manufacturer electronic file on your computer network enabling all key staff to access the relevant documents, preventing duplications and any confusion.
We have a proven track record of success and have built robust relationships with brand representatives.
Contact us now to see how we can help you.